Fulton Financial Advisors – Alerus Retirement and Benefits Plan Information

No. If your account has a balance, it will automatically transition to the new platform.

Your account will automatically transition to the new platform. A brief blackout period is expected to begin at end of business on January 28, 2026. During this time account access will be unavailable.

Before January 28:

• Make any desired changes to contributions or investments.
• Save any documents you may need during the blackout period, such as confirmations of investments and deferrals and tax forms.

Yes. You must create an account at alerusrb.com. You may use the same credentials as before, but you cannot log in without first creating an account.

Important: After setting up your account, you will be required to verify your identity. This may include authentication via phone, email, or answering security questions. These measures are in place to help protect your account and personal information.

Yes. Your current investments and plan features will remain unchanged.

Regularly scheduled installment payments will be automatically transferred and processed as usual after the blackout period ends. There is no action required by you, but we recommend reviewing your schedule for accuracy after the blackout period ends.

If you are scheduled to receive an installment payment between January 28 and February 3, 2026, your payment will be processed on January 26, 2026, and issued in the manner you have previously elected.

Yes. Your Fulton retirement services relationship manager will remain your primary contact for plan design, best practices, and investments. Fulton Financial Advisors will continue serving as your investment manager and trustee.

You will be paired with an Alerus account manager who will help with your recordkeeping and administration needs, so you will also interact with the Alerus team.

Your Fulton relationship manager will remain your primary contact. You’ll also have a dedicated Alerus service team for recordkeeping and administration support.

Plans will transition to Alerus’ recordkeeping platform during a blackout period which we expect to begin at 4 p.m. ET on January 28, 2026, and end no later than 11:59 p.m. ET February 3, 2026. We will provide additional guidance before the transition, and a blackout notice will be sent to all plan participants. We will notify you and your plan participants when you are able to access your account on or after February 3, 2026.

Yes. During the blackout period, account access will be unavailable while your plan moves to the new platform. We expect the blackout period to begin at 4 p.m. ET on January 28, 2026, and end no later than 11:59 p.m. ET February 3, 2026. We anticipate account access will be available on the new site no later than February 4, 2026.

Prior to the transition, you will receive remittance instructions and an ACH authorization form. For detailed instructions on submitting contributions and to watch a helpful demonstration video, click here.