I have a new HSA, what steps do I need to take for my card to work?

Your HSA requires two steps to activate your debit card.

  1. Activate your card by calling 866.898.9795.
  2. Accept the Terms and Conditions of the HSA (including the HSA Custodial Agreement, Patriot Act Disclosure, and Electronic Disclosure) online or via our mobile app.

To accept Terms and Conditions online log in to My Alerus, select your HSA under Accounts. A new window will open and require you to answer security questions. Answer and move on to the next page. Review and accept the three Terms and Conditions documents including:

  • HSA Custodial Agreement
  • Patriot Act Disclosure
  • Electronic Disclosure

 

To accept Terms and Conditions via the Alerus Benefits mobile app, log in to the app. For help logging in, visit Alerus Benefits Mobile App. The Terms and Conditions documents should pop up, if not, go to Profile and then Documents. Review, and accept the three Terms and Conditions documents including:

  • HSA Custodial Agreement
  • Patriot Act Disclosure
  • Electronic Disclosure

 

Allow up to 20 minutes after accepting the Terms and Conditions before using your benefits debit card for a purchase. This is a good time to update HSA Beneficiary Elections.