Broker COBRA Website Enhancements


We’ve made significant updates to the Alerus Broker COBRA website to improve navigation, functionality, and ease of use. Below is an overview of the key enhancements.

Signing In

The Alerus COBRA login page has been streamlined for a more intuitive experience.

  • Members and Administrators logins are now combined.
  • The Employers and Brokers logins are now together.
  • To access the broker website, brokers should click the Sign In box under Employers & Brokers.

Registration

The registration process has been simplified:
  • New user registration is now a hyperlink under the “Need Help?” section on the right side of the login page.
  • Brokers registering for the first time must click Register, then enter their registration code and brokerage EIN to complete the process.

User Interface Enhancements

The broker website has been redesigned for a more seamless, experience, aligning it with the employer website. The home page now features an updated, user-friendly layout with easy navigation sections:

  • Home
  • Employers
  • Members
  • Imports and Reports
  • Favorites
  • Help

Home

The Home section provides a centralized hub for brokers, including:

  • Important messages that require attention.
  • A search function to find employers and members.
  • A list of employers associated with the broker.

 

Employers

A new drop-down menu in the top left corner allows brokers to select an employer from their list for further review.

The individual employer page features a side navigation for quick access to:

  • Plan renewal details
  • General settings
  • Employer contacts
  • COBRA members
  • Direct bill information
  • Divisons
  • Member details

Members

Brokers can search for and view individual COBRA member profiles.

Once inside a profile, a left-side navigation menu allows access to:

  • Profile details
  • Plans & Bundles
  • Dependents
  • Subsidies
  • Payments (paid and due)
  • Letter inserts and attachments
  • A timeline of COBRA-related events

In the Profile section, brokers can view member details and qualifying event information and edit certain fields.

 

 

Imports & Reports

  • Brokers can now generate additional reports, including accounting reports for their associated employers.
  • The file import utility allows brokers to import COBRA files following Alerus file specifications.

 

 

 

Favorites

A new Favorites section enables brokers to:

  • Access all starred or favorited pages.
  • Quickly return to recently viewed records for easier navigation.

These updates are designed to enhance efficiency and provide a more user-friendly experience. If you have any questions or need assistance, please refer to the Help section or contact support.