What do I do if I’m not getting emails as expected?

We’re sometimes unable to deliver a message to the email address we have on file for your account. We recommend double-checking the following:

  • The spelling of your email address (Make sure you’ve typed it correctly.)
  • Your inbox capacity (If your email inbox is full, you won’t receive any new emails.)
  • The email address you provided is still in service.
  • Your Junk or Spam folder (To make sure Alerus emails are delivered to your inbox in the future, please add our email address to your address book or “Safe Sender” list.)